What do I do if I receive the wrong item in my order?Updated 9 months ago
If you received the wrong item in your order, we’re here to help! Please follow these steps:
Contact Us: Send an email to [email protected] within 14 days of receiving your order.
Include Details: Be sure to include your order confirmation number, a description of the incorrect item(s), and any relevant photos.
Our Team Will Assist You: Once we receive your request, we will review the issue and, if applicable, send the correct item(s) as a replacement, subject to our order processing guidelines.
We apologize for the inconvenience and appreciate your understanding. If you have any questions, don’t hesitate to reach out to our support team.